Penshop Uk Reviews

Penshop.co.uk features a diverse range of luxury pens with prices that reflect the quality and craftsmanship of the items. The cost of ballpoint pens starts from around £25, with premium options like the Montblanc Meisterstück costing upwards of £540. Fountain pens and rollerball pens are also available, with prices ranging from £54 for brands like Sheaffer, to over £865 for high-end Montblanc collections. The site also offers personalization services such as laser engraving, which may add to the cost depending on the complexity of the request. For orders exceeding £100, customers can enjoy free next-day delivery, ensuring a swift and cost-effective shopping experience.

Penshop.co.uk's popular products include a variety of best-selling writing instruments. Among these, the Cross Classic Century Black Lacquer Chrome Trim Ballpoint and the Lamy Safari collection, with its range of colors in ballpoint, rollerball, and fountain pens, are highly sought after. The website also features luxury pens from the Montblanc Meisterstück Origin Collection, including ballpoint, rollerball, and fountain pens in various colors. In addition to pens, Penshop.co.uk offers gift cards and a selection of stationery like classic notebooks by Moleskine and luxurious leather-bound journals by Montblanc. Their services include laser engraving for personalization and corporate gifting packages, enhancing the appeal of their products for both personal use and as thoughtful gifts.

Penshop.co.uk accepts a variety of payment methods for customer convenience. Customers can pay using Visa, MasterCard, American Express, bank Maestro cards, and PayPal. It is important to provide the required information, such as the cardholder's name as it appears on the card and the billing address, to ensure a smooth transaction process. The site emphasizes the importance of entering accurate details to avoid any issues with payment processing.

The Pen Shop offers a no quibble refund guarantee within 60 days of purchase. This applies to items that are undamaged and unengraved. If an item is engraved, it cannot be refunded. In the case of incorrect items being delivered, customers must notify the company within 3 days of receipt, and the correct items will be sent out immediately. For damaged or faulty goods, customers can receive a full refund within the 60-day period, and any delivery charges paid will be refunded. The return process aims to be straightforward for the customer's convenience. For international orders, if the item is faulty or an error was made with the order, customers should contact the company to arrange free return postage. If the product is not faulty and the order was sent correctly, but a return is still desired, the customer is responsible for the return shipping costs.

Regarding shipping, The Pen Shop provides free tracked delivery on all purchases over £30. Orders over £100 qualify for free next day delivery service. They offer flexible delivery options, including delivery to a safe place or a preferred neighbour, and customers can change their delivery options before the delivery is attempted. Orders placed by 3pm on a working day are processed and dispatched the same day, while orders placed after this time are dispatched the next working day. For international shipping, customers outside the UK will not be charged VAT, which is removed at checkout once the delivery country is selected. If an item is engraved, it may add 2-3 working days to the order processing time. If an order has not been received, customers should notify the company within 7 days to follow up with the courier service.